Living in Social or Council Housing?

If you’ve been experiencing problems with your council or housing association property it’s time to take action! You may be eligible to make a claim. Don’t suffer in silence.

Mouldy walls? Gas Leaking appliances?

You could qualify for compensation. If your problem has been going on for 3 months or more we could help you. Put an end to the problems that are affecting you and your family get the compensation you deserve.

Find out if you are eligible and we’ll put you in touch with companies that can help you claim.

CALL FREE ON: 0800 445 1010

CALL FREE ON: 0800 445 1010

Living in Social or Council Housing?

If you’ve been experiencing problems with your council or housing association property it’s time to take action! You may be eligible to make a claim. Don’t suffer in silence.

Mouldy walls? Gas Leaking appliances?

You could qualify for compensation. If your problem has been going on for 6 months or more we could help you. Put an end to the problems that are affecting you and your family get the compensation you deserve.

Find out if you are eligible and we’ll put you in touch with companies that can help you claim.

How easy is it to claim?

Its easy as 1 ..2 ..3

STEP 1

GET IN TOUCH

You could be eligible for a housing disrepair claim. Let us know your situation. Give as much information as you can, how long you’ve had these problems when they started etc. The more info you can provide, the better chance of claiming and getting it resolved quickly for you.

STEP 2

TALK TO EXPERTS

Speak to experts. Avoid the stress, we can put you in touch with experts who can do all the legal work and get you the money you’re entitled to as soon as possible. We will keep you in the loop every step of the way from the start of your case to the very end.

STEP 3

COMPENSATION

Let us do the hard work. Tell us in as much detail about the problems you’ve been having with your social or council housing and we’ll see how much compensation you could be entitled to. This is based on a no win no fee basis so you won’t pay unless you win.

STEP 1

GET IN TOUCH

You could be eligible for a housing disrepair claim. Let us know your situation. Give as much information as you can, how long you’ve had these problems when they started etc. The more info you can provide, the better chance of claiming and getting it resolved quickly for you.

STEP 2

TALK TO EXPERTS

Speak to experts. Avoid the stress, we can put you in touch with experts who can do all the legal work and get you the money you’re entitled to as soon as possible. We will keep you in the loop every step of the way from the start of your case to the very end.

STEP 3

COMPENSATION

Let us do the hard work. Tell us in as much detail about the problems you’ve been having with your social or council housing and we’ll see how much compensation you could be entitled to. This is based on a no win no fee basis so you won’t pay unless you win.

What is Housing Disrepair?

Are you living in poor housing conditions?

Are you living in poor housing conditions? If your rented property falls below a reasonable living standard and is in need of repairs to prevent mould, damp and more, call to find out how we can help you.

If you’ve reported repairs to your landlord and they haven’t done anything, then you may be thinking about making a claim for Housing Disrepair compensation.

If the landlord fails to carry out the work within a reasonable amount of time after the issues are reported by you, then this could be considered housing disrepair, which means you can be entitled to compensation.

Housing Disrepair Types:

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Damp & Mould

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It's not over yet!

And the list continues…

Vermin

There are probably fewer more distressing sights or sounds as a tenant in a rented property than seeing a mouse or rat scurrying through rooms in your house, or scratch against cavity walls while you’re trying to sleep.

Faulty Heating

If you are making a housing disrepair claim against your landlord for boiler or heating system issues, you should be made aware of the rights you have as a tenant to a property providing safe, reliable heating for you and those you live with.

Leaking Roof

If you’re a housing association tenant or are renting privately, there are fewer more distressing issues than leaking water due to loose slates or broken tiles. As well as keeping you up at night whenever you hear the sounds of rain against your bedroom windows, the real concern with a leaking roof is just how much damage could be caused if not rectified as soon as possible.

GAS PIPES & BOILERS

The dangers of gas leaks are not to be taken lightly. They can not only lead to fires and explosions but the loss of your home and belongings.

Heating & Hot Water

Landlords and housing associations have an obligation to insure their tenants have access to adequate heating sources and hot water. They could be breaking the if they leave you without facilities in their home.

It is the responsibility of the landlords to fix broken heating systems and provide temporary solutions while the repairs are carried out.

Electrical Wiring

Faulty electrics and appliances can be very dangerous if left unchecked. To prevent risk of fire you should have a safe and reliable electrical supply and your landlord or housing association has a duty to maintain this.

Chimneys and Ventilation

Dealing with the causes of mould and damp in your property is really important. Mould and damp can cause serious health problems that take a long time to reverse.

See; The Landlord and Tenant Act of 1985 and The Housing Act of 2004.

Sinks, Baths, Toilets and Drains

Water leaks are always an inconvenience but can cause a much worse problem if not fixed quickly and could be responsible for causing damage to your property, plaster work and flooring. Water leaks are the number one cause of damage in the home.

In the case of leaks, especially around electrics, checks should be undertaken immediately.

Structural and Exterior

Leaks can cause a variety of issues, including water damage to your home. In addition leaky roofs may lead to structural problems such as rooted woodwork which may make living there unsafe for you and your family.

The first sign of water coming through the ceiling or around the windows means you’ve got a problem and you should contact your landlord or housing association asap.

Need more info? Check out our most frequently asked questions.

What is housing disrepair?

Living in rented property which has fallen into disrepair and bad living conditions, you may have a disrepair claim against your landlord.

What does disrepair mean?

The state of being in need of repair a building fallen into disrepair.

How long does a housing disrepair claim take?

The landlord should, normally, respond within 20 working days of receipt of the Letter of Claim, receipt of the letter of claim is taken as being 2 days after the date of the letter.

Does it matter who my Landlord is?

We can only help you with your claim if you are renting a property from the Council or Housing Association.

How much compensation will I get?

Each case is different, but the amount of compensation you will receive depends on how long the property has been in disrepair, how bad your property is and the issues it has caused for you and your family.

Can I stop paying rent whilst making a claim?

You must continue to pay your rent, even though it seems unfair to continue paying for a property that is in disrepair. If you stop, this would be deemed a breach of your tenancy agreement and your Landlord could then make a counterclaim on this basis.

Will I be evicted if I make a claim?

No. Bringing a housing disrepair claim will not constitute any legal grounds for your Landlord to evict you.

You have a right to claim for repairs and compensation

Your landlord is responsible for carrying out repairs if your home is in a state of disrepair
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